Get in touch
We care for you
- HELIOS healthcare international receives your request by email, telephone or fax.
- We check your request and give you feedback, that the request arrived and is being processed or which findings are still missing to enable processing.
- All of your medical reports at hand (written documents, if necessary radiological images) are sighted and evaluated by our medical specialists. If possible a therapy recommendation is given.
- HELIOS healthcare international prepares a non-binding cost estimation for your treatment on the base of the evaluation of our physicians
- The amount mentioned in the cost estimation is transferred by you as a 100% prepayment before admission. Alternatively the amount can be paid in cash or by credit card on site.
- HELIOS healthcare international supports you with the organisation of your trip to Germany and the necessary documents (Visa, flight, accommodation of the patient and relatives, transfer etc.). Of course we are gladly at your disposal for further questions after your admission.
- It is our goal to present the final bill to you on the day of your discharge.
- HELIOS healthcare international gladly also supports you with the organisation of your trip home and if necessary with aftercare.
- We send you the physicians report by email in English or Russian and are gladly at your disposal for further questions after your treatment.
HELIOS International Office
47805 Krefeld (Düsseldorf)
+49 30 68 323 885
+49 21 51 32 1908